Complained Uber driver charged £ 12 to travel from Broad Street to New Street Station
An Uber driver whose driver’s license was revoked for charging £ 12 from Broad Street to New Street station has been the subject of 25 other complaints over the years, a court has heard.
Birmingham magistrates have learned that Adel Javed, of Dudley, has previously been charged with texting and using his cell phone while driving, demanding unnecessary extra money from customers and catching a other motorist by the throat.
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There have been 25 complaints filed about him since 2015, which also include allegations that he made “derogatory” remarks to women, drove dangerously and did not wear a face mask during the Covid-19 pandemic.
Still, Mr Javed said he ALWAYS worked for Uber, which was forced to issue multiple refunds and restrict future travel between him and some customers.
He dismissed the complaints in a scam spread on social media by people sharing tips for getting “free rides” demanding refunds.
The list of complaints came to light as he appealed his license revocation to Birmingham Magistrates’ Court on Thursday, June 17.
The attempt was rejected by the magistrates as he was called “not credible” and “not a fit and appropriate person”.
Birmingham City Council revoked his license last year following a complaint about an incident on November 30, 2019.
Matthew Cullen, representative of the authority, said: “The plaintiff described charging an exorbitant price of £ 12 from Broad Street to New Street station. He had not booked in advance and simply reported taxi. Private drivers cannot accept unreserved journeys. It is a criminal offense. ”
When Mr. Javed was asked about the incident, he denied it, the court said. He said he was there to pick up friends from the National Indoor Arena, denied the request of the person driving to New Street and claimed they took a picture of his car and complained .
But Mr Cullen argued that ANPR cameras contradicted his account because they captured his car leaving downtown 15 minutes before he said he picked up his friends. The complainant did not want to take the matter to court, but the board still took its own steps by withdrawing his license.
During an interview, Mr Javed also referred to his “positive driving history, full of good grades and without any complaints”. But the court heard that was far from the case.
He had indeed been suspended for one month in 2019 for allegedly driving on a closed road, while he had also been suspended ten years earlier following a criminal conviction for having appealed to the rental.
Meanwhile, Uber confirmed that there were 25 complaints against Mr. Javed between October 26, 2015 and April 18, 2021. Mr. Cullen then reeled off the charges, which included:
- October 2015 – Speaking on the phone in Bengali while driving
- April 2016 – Sending photos of cars to people while traveling
- September 2017 – Stand by for a police vehicle with flashing blue lights, make “derogatory” comments to passengers and check sports scores on their phone
- June 2018 – Driving dangerously, swerving and making an emergency stop in front of another motorist who had “chopped” him before getting out and grabbing him by the throat
- July 2019 – Asking passengers to pay £ 40 in cash for the trip
- July 2020 – Do not wear a face mask and tell clients that the guidelines have changed that day
- December 2020 – Additional billing for a different route due to an ambulance blocking a road
- March 2021 – Refusal of reservation on arrival due to ethnic origin of clients
Mr Cullen said that on other occasions the driver had made passengers feel “uncomfortable” with some trips ending prematurely.
Mr Javed, of William Street, Brierley Hill, who said he still had a private rental license with Dudley Council, represented at the hearing.
He did not respond to the 25 complaints, but reiterated that the £ 12 city center job just never happened, explained he had Bluetooth in his car, which means he didn’t did not need to hold his phone but denied using it inappropriately anyway, and said he always wore a face mask.
The Uber driver also denied discriminating against three Muslim passengers, saying he was a Muslim himself and insisted he had not accepted illegal work since his arrival. “first and worst mistake” which earned him to be sentenced to rent.
He also denied grabbing another motorist by the throat and said he only got out to take a picture of his car.
Mr Javed said: “The passengers are trying to get refunds and money from Uber. With social media, when someone gets money, they say ‘do it and get your money back.’ They are just trying to get refunds.
“Friends are talking to each other. They’ll say ‘I have a free ride, you can have a free ride if you say that’.”
But the magistrates rejected his request and confirmed the dismissal.
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The President of the Judiciary addressed Mr Javed and said: ‘We believe the council’s decision was correct. The information we have received from Birmingham City Council regarding the ANPR monitoring and the declaration Uber are credible.We did not find your explanation credible.
“We heard further information from your employer listing 25 complaints from your customers. Some are very serious. Your answer is that they all make up to get reimbursements.
“The complainants are not related to each other. We find it not credible that they all file a complaint so that they can all be reimbursed.
“The role of a taxi driver has a much higher specific requirement than that of other public services. The Birmingham City Council’s decision that you are not a fit and appropriate person was correct on the balance of probabilities.
“The testimony heard today reinforced this decision.
Uber said drivers whose licenses have been revoked have their accounts deleted and can no longer work through the app. Although this may not apply to Mr. Javed if he still holds a private rental license from another authority.
Uber confirmed that it does not comment on individual cases, but a spokesperson added, “Uber takes all complaints against drivers and passengers very seriously, and we have a strong investigation process.”